For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Joined: Mar 04, 2008 Posts: 1883 Location: Newcastle-under-Lyme
Posted: Wed Aug 25, 2010 8:02 am Post subject:
So "need help urgent" was a bit of an exaggeration, and "actually i don't have any idea how to do" was not exactly true.
If you want help with something you have done, why not tell us what you have done? It's a two way street here.
Considering how generic your request was, you got a lot of "help". But now you say you already know the basics, so maybe it did not help you anyway?
Try reading the contributions of myself, UK, Timo and at least ten others over several years, and then see if you can justify your accusation about us not helping. A complete novice, with a little common sense, could get half way to expert, just from the content of this forum. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
All times are GMT + 10 Hours Goto page Previous1, 2
Page 2 of 2
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum