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ITIL :: View topic - CMDB in Lotus Notes
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CMDB in Lotus Notes

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Joined: Dec 06, 2005
Posts: 5

PostPosted: Fri Dec 16, 2005 1:20 am    Post subject: CMDB in Lotus Notes Reply with quote

Hi Everyone, Does anyone here has any idea on how I can implement a simple CMDB by using Lotus Notes.?

Thanks a million for your input.
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Senior Itiler

Joined: Nov 01, 2004
Posts: 83
Location: Sask, Canada

PostPosted: Wed Dec 21, 2005 5:38 am    Post subject: Reply with quote

er, well, I don't really know the how-details, since I'm not a lotusnotes db guru - but until this summer our cmdb was in lotus notes.

The scope was limited to "Objects supported, managed or monitored by our IT groups (Server, Application, Network, Environment and Document.)" or "All Objects located in IT-dept Managed Data-Centres", which became our CI-types
The CMDB consisted of several customized forms to represent the information for each CI type. There were common fields for each CI, and then specialized attributes for each type. It was kept fairly current, as our Change Control was also in Lotus notes, and in order to enter a change, you had to start with the CI in the CMDB that was going to be changed. Since the structure of the CMDB was fairly flat, this would mean that e.g. for a patch, a change record had to be filed for each server.
I can send you more info about the fields for each CI, if you are interested.
Best of Luck.
/Sharon E.
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Senior Itiler

Joined: Sep 27, 2005
Posts: 207

PostPosted: Wed Jan 04, 2006 2:29 pm    Post subject: Reply with quote

Our company uses Lotus Notes extensively and we have pieces of CMDBs. Actually, our network group has just finished a pretty impressive work.

But all our processes involve manual updates and I just don't know of good integration of such a Lotus Notes tool and the environment. I wish I knew though... would make things easier for me...
Fabien Papleux

Technology Consulting | Service Excellence
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Twitter @itilgeek
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