Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: CHerbert
New Today: 69
New Yesterday: 81
Overall: 143488

People Online:
Visitors: 53
Members: 1
Total: 54 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View topic - Website that reviews the different CMDB software out there.
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Website that reviews the different CMDB software out there.

 
Post new topic   Reply to topic    ITIL Forum Index -> Configuration Management
View previous topic :: View next topic  
Author Message
pookeye
Newbie
Newbie


Joined: Jan 13, 2011
Posts: 1

PostPosted: Fri Jan 14, 2011 3:08 am    Post subject: Website that reviews the different CMDB software out there. Reply with quote

I was wondering if there are review sites out there on CMDB software?

We are looking into implementing CMDB and would be interested in a software, but there doesnt seem to be many forums or websites that explains the differences, and such..

anyone have any good resources on whats a good software for CMDB?

we want the the discovery tool to be as automatic as possible, also need something that can show our management visually on what servers are affected and so forth...
Back to top
View user's profile
UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3305
Location: London, UK

PostPosted: Fri Jan 14, 2011 3:25 am    Post subject: Reply with quote

pookeye

Discovery tools are not CMDB tools.

Discovery tools are exactly that - they discovery things

Before you consider a software application for the CMDB, what is the process ? What are you managing via the CMDB ?
Who is managing the information ?
Who is verifying / validation the information
How often is audits taken - monthly / quarterlt
What information is being stored and for what purpose and who wants it

Before you even consider a s/w product, you should have answers to these first

Please look through the forum for some usefull posts
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
Back to top
View user's profile
Bradford
Newbie
Newbie


Joined: Jan 19, 2011
Posts: 3

PostPosted: Thu Jan 20, 2011 5:22 am    Post subject: Website that reviews the different CMDB software out there. Reply with quote

Pookeye,

We just implemented an ITSM solution called Changegear and the company I believe is called Sunview Software. CMDB was one component of the suite that we looked at with change management, project management, software license management and help desk being some other areas. We've been really impressed with how easy it was to set up all our assets within the system and it has a really neat graphical dependency type view and many other nifty features. I've used some other CMDB products in the past, but this would be the first that I'd mention. I wish you luck in your search. We searched for over a YEAR and so I know the difficulty with finding something effective.
Back to top
View user's profile
UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3305
Location: London, UK

PostPosted: Thu Jan 20, 2011 6:54 pm    Post subject: Reply with quote

Bradford

A fancy tool does not replace the Config mgmt process

Do you have a COnfig mgmt process in place in order to USE the tool ?

Ad you are quiter right

it is difficult to find web sites that do honest appraisals of software - no matter what kind
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
Back to top
View user's profile
Bradford
Newbie
Newbie


Joined: Jan 19, 2011
Posts: 3

PostPosted: Fri Jan 21, 2011 3:47 am    Post subject: Website that reviews the different CMDB software out there. Reply with quote

No question about it John. There is no substitute for having a detailed and hardened process. That is the one area (Config Management) that we could have probably done a better job, but that company really consulted us on the importance of that which was another added benefit with working with them.
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> Configuration Management All times are GMT + 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.