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ITIL :: View topic - Example contract of software development maintenance
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Example contract of software development maintenance

 
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Adhemar
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Joined: Feb 10, 2011
Posts: 1

PostPosted: Fri Feb 11, 2011 8:23 am    Post subject: Example contract of software development maintenance Reply with quote

How would you contractally secure the responsibilities of a party that has to deliver and maintain (second line only) a software platform, and at the same time allow third parties to add their own software module to the common platform ?

Thanks in advance.
Adhemar
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Diarmid
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Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Fri Feb 11, 2011 5:59 pm    Post subject: Reply with quote

By defining scope responsibility, liability, authority for each party and retaining strong overall management control within your core organization.
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"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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