Joined: Mar 04, 2008 Posts: 1892 Location: Helensburgh
Posted: Wed Apr 06, 2011 4:29 am Post subject:
Audit and Review requirements
I'm not sure if the sequence is absolutely correct and in some cases you can cover purpose within introduction.
It may seem facetious, because I think that what you want is largely hidden within "Quality Plan".
However I see no practical way to make that part generic as it has to focus on meeting your objectives and furthering your policy to the extent of your scope, all with a view to fulfilling your customer requirements.
I believe that if you develop those sections you will find that what needs to be included in the detail will emerge from that exercise.
I suspect there will be some further guidance (implicit if not explicit) in the ITIL books. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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