The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Advice needed on Certification
Sirish Newbie Joined: Jul 10, 2011 Posts: 1
Posted: Sun Jul 10, 2011 2:48 pm Post subject: Advice needed on Certification
I m new to this forum, located in Hyderabad, India. Working as IT Help desk Analyst looking forward to work on the ITIL certifications. Right now preparing for my foundation certification. I want move into SAP platform as an SAP Basis Admin, could you please advice me on which certifications are required to complete expert level as I m not willing to do Service Strategy and Service Design as my work experience is involved in Transition, Operation and CSI.
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3569 Location: London, UK
Posted: Thu Jul 28, 2011 6:12 pm Post subject:
The ITIL expert certification costs around £5000 to get.
What it conveys is that you have taken the courses and passed the required exams to achieve the certification.
What it does not do is as follows
Promise / Guarentee you a higher paying job
convey experience implementing IT Service Management using ITIL BP
Only time and working in IT doing IT SM in the various areas
As for not wanting to do specific modules, there are specific requirements to take specific modules in order to achieve the higher certification beyond ITIL Foundation.
Check the official ITIL site which will have the requirements for the expert and which ones you need
As for SAP.. shrug
Use a search engine it is your friend _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
ITIL101 Newbie Joined: Jul 23, 2011 Posts: 7
Posted: Tue Aug 02, 2011 7:40 pm Post subject:
So I found something relevant to answer the SAP component of your question:
Title:Service Level Management: The ITIL Process in SAP Operations
Hope it helps
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.