For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Posted: Mon Oct 24, 2011 4:05 pm Post subject: General query
Hi All,
I have completed ITILV3 foundation through EXIN and i have planned to take up service operations paper now. Could you please clarify whether classroom training is mandatory for service operations or i can study through e-learning and just pay the exam fees and write the exam. Kindly clarify
Joined: Sep 16, 2006 Posts: 3110 Location: London, UK
Posted: Mon Oct 24, 2011 10:02 pm Post subject:
All intermediate courses require classroom training - whether this is a physical class or a virtual classroom - e-learning
This information is posted on every company that does training for ITIL as well as on the ITIL official site _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
Posted: Sun Oct 30, 2011 1:20 am Post subject: Re: General query
raghu_g wrote:
Hi All,
I have completed ITILV3 foundation through EXIN and i have planned to take up service operations paper now. Could you please clarify whether classroom training is mandatory for service operations or i can study through e-learning and just pay the exam fees and write the exam. Kindly clarify
First of all congratulations on completing the ITIL v3 foundation exam. I'm also planning to take this certification and have few questions pertaining to this.
What was your study approach? Where did you take the test? I heard that Prometric facilitates this exam, but could not find anything like ITIL in their site. I heard about EXIN and see that in prometric.
I'm planning to prepare for foundation through self study and borrowed a book "the art of service , ITIL V3 foundation certification Kit". Is this a recommended book for Self Study.
I'm planning to take this test in USA and not sure what is the price of certification voucher. Could you please provide me these details ?
There are various books available to help towards the Foundation exam - the 5 major books are not required. The cost for the Foundation exam through prometric is about $145 US - check the website. For the Intermediate exams, your training provider (distance or classroom) will arrange it, or tell you how.
BTW e-learning need not be a classroom course - it can be videos etc. However it must allow some Ask-the-tutor facility, possibly by email _________________ Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Forum FAQ
Search
Usergroups
Profile
Log in to check your private messages
Log in
