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ITIL :: View topic - Differentiate IMAC and RFC
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Differentiate IMAC and RFC

 
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vjgeorgeinn
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Joined: Mar 13, 2012
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PostPosted: Tue Mar 13, 2012 5:24 pm    Post subject: Differentiate IMAC and RFC Reply with quote

Dear All, I am new to this forum,

I have this question for a long time, please explain the difference between IMAC and RFC.
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UKVIKING
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PostPosted: Tue Mar 13, 2012 6:17 pm    Post subject: Reply with quote

vjgeorgeinn

tell us what you think fall under IMAC and RFC and we will tell you whether you are wrong

... hmmm.. exam question....
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Diarmid
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PostPosted: Tue Mar 13, 2012 7:10 pm    Post subject: Reply with quote

There is enough risk of confusion using jargon, but the constant use of acronyms makes it much worse.

I expect that RFC means request for change in this context, but I cannot be bothered looking up (or guessing) IMAC and so I cannot contribute here at the moment.
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Diarmid
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PostPosted: Wed Mar 14, 2012 3:29 am    Post subject: Reply with quote

vjgeorgeinn,

okay, I spotted your post at itsmfi-forum dot org. Does Robert Falkowitz' answer cover it for you?

A request for change is a document requesting a change. IMAC is, apparently a (conceptual) body of procedures designed to facilitate controlled change of computer devices. Any of these changes could be established as so-called "standard changes", but many will not.

In some organizations it may be, I get the impression, that "standard changes" do not require the generation of an RFC. I think this is mainly because, for some incomprehensible reason, people regard an RFC more as a mechanism than as a request.
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