Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
· Home
· Content
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: ujybedino
New Today: 67
New Yesterday: 106
Overall: 200833

People Online:
Visitors: 159
Members: 2
Total: 161 .

Select Interface Language:

Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement

Note: ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.

The Itil Community Forum: Forums

ITIL :: View topic - ITIL book recommendations
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

ITIL book recommendations

Post new topic   Reply to topic    ITIL Forum Index -> ITIL Discussion
View previous topic :: View next topic  
Author Message

Joined: Apr 19, 2012
Posts: 5

PostPosted: Tue Apr 24, 2012 1:03 am    Post subject: ITIL book recommendations Reply with quote

I'd like recommendations on ITIL and ITSM books that provide a deeper understand of each (or both together, as the case may be).

I'm looking to learn about the principles and pratices, and read about real-world applications of them. I'd like to be able to use this information to help IT organizations optimize their own operations.

I have not yet read the actual ITIL books - would these books suit my purpose? Although I intend to go beyond my foundation certification for ITIL, my purpose right now is not to study for a test, but to understand practical applications and principles and their use in the real world.

Thanks in advance.
Back to top
View user's profile

Joined: Jan 09, 2008
Posts: 8
Location: Lisbon

PostPosted: Tue Apr 24, 2012 2:43 am    Post subject: ITIL Books recommendation Reply with quote


I believe that the best way is to participate in real-world ITIL implementations or, if not possible, search for ITIL white papers.

There are some good white papers that explain "real" implementations.

Back to top
View user's profile Send e-mail MSN Messenger
Senior Itiler

Joined: Sep 16, 2006
Posts: 3533
Location: London, UK

PostPosted: Tue Apr 24, 2012 3:49 am    Post subject: Reply with quote


The books are good reference books on how to use ITIL B.P. in the IT SM world of your organization

The books - all 5 of them - are expensive set of books

Go to the official site and do the following

Get the booklet - which is very high level - like an appetizer first

It is about 15

Then invest in the ITIL books that first deal with the immediate area you are in... then get the rest or get all 5 at once
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> ITIL Discussion All times are GMT + 10 Hours
Page 1 of 1

Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem,
sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops 2003

Forums ©


Logos/trademarks property of respective owner. Comments property of poster. Rest 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.