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The five ITIL books can be obtained directly from the publisher's website:

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ITIL :: View topic - ITIL book recommendations
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ITIL book recommendations

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Joined: Apr 19, 2012
Posts: 5

PostPosted: Tue Apr 24, 2012 1:03 am    Post subject: ITIL book recommendations Reply with quote

I'd like recommendations on ITIL and ITSM books that provide a deeper understand of each (or both together, as the case may be).

I'm looking to learn about the principles and pratices, and read about real-world applications of them. I'd like to be able to use this information to help IT organizations optimize their own operations.

I have not yet read the actual ITIL books - would these books suit my purpose? Although I intend to go beyond my foundation certification for ITIL, my purpose right now is not to study for a test, but to understand practical applications and principles and their use in the real world.

Thanks in advance.
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Joined: Jan 09, 2008
Posts: 8
Location: Lisbon

PostPosted: Tue Apr 24, 2012 2:43 am    Post subject: ITIL Books recommendation Reply with quote


I believe that the best way is to participate in real-world ITIL implementations or, if not possible, search for ITIL white papers.

There are some good white papers that explain "real" implementations.

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Joined: Sep 16, 2006
Posts: 3597
Location: London, UK

PostPosted: Tue Apr 24, 2012 3:49 am    Post subject: Reply with quote


The books are good reference books on how to use ITIL B.P. in the IT SM world of your organization

The books - all 5 of them - are expensive set of books

Go to the official site and do the following

Get the booklet - which is very high level - like an appetizer first

It is about 15

Then invest in the ITIL books that first deal with the immediate area you are in... then get the rest or get all 5 at once
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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