ITIL v3 Foundation Certification

Justyn · Posted: Wed Sep 21, 2011 12:14 am Post subject: ITIL v3 Foundation Certification

Hi All,

I'm a complete newbie to ITIL. But thought it may be beneficial to other if I share my experience.

Yesterday morning, I subscribed to an online training programme, which included the v3 foundation exam.

I started working through their tutorials etc...got very bored...then this morning scheduled the exam and just passed it!

My point: If you have a background in IT. (I'm an project engineer) but have never worked on a service desk, and have a quick read through the ITIL Glossary avaliable freely on the internet, you shouldn't have any problems with this exam.

My passs mark wasn't great, but as I was purely doing this as I thought it would look good on my CV, then hey ho.

Justyn

Diarmid · Posted: Tue Sep 27, 2011 6:47 pm Post subject:

Well done.

But don't forget, you are still "a complete newbie".
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718

UKVIKING · Posted: Tue Sep 27, 2011 7:38 pm Post subject:

I disagree.

He is an incomplete newbie

Justyn,

Please realize you have passed the equivilent - in ITIL best practice / Service Management terms - of general math test.

You can add, subtract, divide and multiply. You understand the relationship between addition and subtration as well as division and multiplication.

Diarmid, myself and others with years of experience and sometimes - certifications - are at the equivilent of writing complex equations and writing proofs using integrals, diffiential equations and matrix math

I commend you on the passign of the exam. However, all it really means is that you understsand the concept of ITIL BP and service management.

You have a while to go before you have reach the top
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

chris101 · Newbie Joined: Jan 09, 2012 Posts: 2

Who did you take the online foundation exam with?

I also work as a project manager and have worked on the service desk many years ago.
Would be good to see some mock exam questions and then attempt the exam if it is that easy?

ClaireAgutter · Newbie Joined: Mar 21, 2012 Posts: 19

Hi Chris

You'll find the course syllabus and a free sample exam paper here:
[Admin: No links please]

You can take the exam in Prometric, Pearson Vue centres or online - there are various different online providers including www.loyalistexams.com.

Claire

ClaireAgutter · Newbie Joined: Mar 21, 2012 Posts: 19

Whoops. Nosying around the forum I see that links are not allowed here.

If the link is deleted, it's the ITIL Offiical Site you need and then check under qualifications.

Claire

DasherDan · Newbie Joined: Apr 21, 2012 Posts: 12

Hi all.. Good day.

I have heard a self-study scheme for ITIL V3. Does this mean a person sho studied independently (self-taught) can take the ITIL V3 Foundation exam without taking the course?

Any insights on this? Thanks

UKVIKING · Posted: Fri Apr 27, 2012 3:45 pm Post subject:

DasherDan,
\
You dont have to post the same question in multiple posts.

This includes re-writing the question for different post

2nd time told
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

DasherDan · Newbie Joined: Apr 21, 2012 Posts: 12

Ok UV.. Sorry and thanks.


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