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ITIL :: View topic - CAB Discussion
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CAB Discussion

 
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prathap_buna
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Joined: Jun 10, 2012
Posts: 23

PostPosted: Mon Jun 11, 2012 11:39 am    Post subject: CAB Discussion Reply with quote

If the change requester not joined the CAB meeting, what needs to be done. Can we reject the change or Do I need to follow escalation process. If it is, how to follow the process.

Regards
Prathap
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3318
Location: London, UK

PostPosted: Mon Jun 11, 2012 5:26 pm    Post subject: Reply with quote

Prathap

The miscreant should be brought before the Committee of Public Safety. tried, convicted and executed.
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3318
Location: London, UK

PostPosted: Mon Jun 11, 2012 5:27 pm    Post subject: Reply with quote

Wait.


I think my last post was in the wrong forum..... I may be wrong


What does your Change management policy say ?

ITIL is a set of better (best) practices. It is not a requirements set. ISO20000 is that.

ITIL says you should have a well document thought out CM policy

ITIL does not say how you should write it
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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prathap_buna
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Joined: Jun 10, 2012
Posts: 23

PostPosted: Tue Jun 12, 2012 10:36 pm    Post subject: Reply with quote

Thanks so much for your reply,

I have one more question. If I want to implement the change for 500 PC, whats the procedure.
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Diarmid
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Joined: Mar 04, 2008
Posts: 1884
Location: Newcastle-under-Lyme

PostPosted: Tue Jun 12, 2012 11:59 pm    Post subject: Reply with quote

prathap_buna wrote:
I have one more question. If I want to implement the change for 500 PC, whats the procedure.


The procedure is whatever you define it to be.
_________________
"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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