Joined: Mar 04, 2008 Posts: 1894 Location: Helensburgh
Posted: Tue Jun 12, 2012 11:54 pm Post subject:
have you read any books?
Have you experience in a service delivery environment? _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
Joined: Sep 16, 2006 Posts: 3584 Location: London, UK
Posted: Wed Jun 13, 2012 2:35 am Post subject:
It appears to me that you have no knowledge of ITIL, IT Service Management nor of Change Management
The questions you are asking are not advice - which is always free - but an attempt to get consulting from the forum
My question to you is as follows
1 - Do you have any experience or knowledge about Change Management
2 - Why are you asking this forum on how you should implement Change Management
3 - Are you willing to hire some one to do the consulting for you / your company. _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum