Joined: Mar 04, 2008 Posts: 1894 Location: Helensburgh
Posted: Tue Jun 12, 2012 11:54 pm Post subject:
have you read any books?
Have you experience in a service delivery environment? _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
Joined: Sep 16, 2006 Posts: 3504 Location: London, UK
Posted: Wed Jun 13, 2012 2:35 am Post subject:
It appears to me that you have no knowledge of ITIL, IT Service Management nor of Change Management
The questions you are asking are not advice - which is always free - but an attempt to get consulting from the forum
My question to you is as follows
1 - Do you have any experience or knowledge about Change Management
2 - Why are you asking this forum on how you should implement Change Management
3 - Are you willing to hire some one to do the consulting for you / your company. _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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