I am seeking for a training provider which can provide me with ITIL foundation exam as well as the practical implementation overview. I realize it's not possible to become the expert of ITIL in a day but still i am looking for some training provider which can help me.
In my opinion you can buy a good ITIL foundation book and try to do the Foundation exam. After that you can begin to do the ITIL intermediate modules exams but to rich ITIL Expert ... it's need a lot of experience if you want to be a really "expert".
Joined: Sep 16, 2006 Posts: 3509 Location: London, UK
Posted: Thu Sep 27, 2012 9:34 pm Post subject:
One of the major Poster her Liz Gallacher has published (co-authored) an official foundation guide for passing the foundation exam
All other courses / certification for ITIL requires sitting in a classroom - physical or virtual
As for being an Expert
There is the Certification name - ITIL Expert - which is meaningless in my opinion as all that is required is to take the exams (and the required course work of course). There is no particial application needed nor experience
So ITIL Expert Certified means that you did all of the exams and passed
Now, first, clear your mind of the phrasse Implement ITIL as well as its variations and related phraseology
Using the phrase and / or any of its deritives means that you know absolution FA about ITIL and should be considered such
ITIL is a set of better (best) practices on how IT Service Management should be done for a company. That is all
The proper phraseology is Improve the IT Service Management processes using ITIL b.p _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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