Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
NOTE: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Search
Languages
Select Interface Language:
Advertising
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - Incident Notification Distribution lists
Posted: Thu Nov 08, 2012 6:12 am Post subject: Incident Notification Distribution lists
I have multiple business verticals that my unit supports. I need to come up with distribution lists for each of those verticals, to communicate to those units regarding incidents in progress.
I am looking for some suggestions on distribution list names that are service orientated. Anyone have any suggestions?
Joined: Jan 29, 2014 Posts: 14 Location: Delhi, India
Posted: Fri Jan 31, 2014 1:42 pm Post subject:
I guess, this can be answered depending upon the structure of groups in your organization. In my work, i have distribution list to technical support groups, product management and high executives if it is P1 incident. _________________ ~ Share the knowledge
Madhava Verma Dantuluri
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum