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The Itil Community Forum: Forums
ITIL :: View topic - Incident Notification Distribution lists
Posted: Thu Nov 08, 2012 6:12 am Post subject: Incident Notification Distribution lists
I have multiple business verticals that my unit supports. I need to come up with distribution lists for each of those verticals, to communicate to those units regarding incidents in progress.
I am looking for some suggestions on distribution list names that are service orientated. Anyone have any suggestions?
Joined: Jan 29, 2014 Posts: 14 Location: Delhi, India
Posted: Fri Jan 31, 2014 1:42 pm Post subject:
I guess, this can be answered depending upon the structure of groups in your organization. In my work, i have distribution list to technical support groups, product management and high executives if it is P1 incident. _________________ ~ Share the knowledge
Madhava Verma Dantuluri
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