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Posted: Thu Nov 22, 2012 8:30 pm Post subject: Confused
i have been asked by my manager to decide whether i go with ITIL certification or system administrator, i have experience of 7 years on as support engineer and i took the ITIL V3 foundation course, but i am still confused whether to continue my current job in support and go to the next level as system administrator or go to ITIL. i am currently working also on the IT service portfolio also.
Joined: Mar 04, 2008 Posts: 1883 Location: Newcastle-under-Lyme
Posted: Fri Nov 23, 2012 5:32 am Post subject:
You don't tell us anything about what you like or what you are good at, but anyway a systems administrator ought to know about much of service management. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
System administration is your skill. hence its an imp asset. ITIL is best practices for the IT industry which you are a part of. hence according to me Being a system administrator, ITIL certification will be counted as huge plus, for the simple reason you that exist in IT service management Inndustry.
Joined: Nov 03, 2012 Posts: 55 Location: Singapore
Posted: Sun Jan 20, 2013 1:04 am Post subject:
If you want to be a technical guy, learn system admin.
If you want to work on process, transformation and may be act as a team lead, learn ITIL. _________________ Luo, Tian-Hong (Ken)
Regional Operation Lead
Posted: Fri Mar 22, 2013 10:09 pm Post subject: ITIL training and certificattion required for Sys Admin
Hi Aysha,
System Administration is your role at work and that is your specialization and skill set, ITIL training is required for you to understand the concepts of IT service management, irrespective of your role and organiztion, if you work in IT you should know about IT service management and ITIL is all about IT service management.
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