Joined: Mar 04, 2008 Posts: 1891 Location: Helensburgh
Posted: Fri Feb 22, 2013 1:23 am Post subject:
You should review completed (and failed - but that is different) changes, to determine how effectively they were implemented, whether they highlighted any weaknesses in your procedures, whether they were completed on time and within budget and if not why not, whether they have achieved the expected results, whether they caused any particular difficulties, whether they highlighted any scope for improvement, etc. etc.
Sending notification to the customer or the requestor does not of itself close the change. _________________ "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum