Posted: Thu Jun 27, 2013 6:47 am Post subject: Configuration Analyst/Manager Role in CAB (Change Advisory)
Am curious to see if any of you folks that have CAB (Change Advisory Board) running in your department have a Configuration Analyst (Manager) attending CAB meetings? If so, what are his/her roles and responsibilities in CAB?
My department is in the process of creating Local CAB and I am trying to identify all of the relevant members from IT that will need to attend.
The Configuration Analyst/Manager could assist in providing details to the CAB of the impact to the business with respect to a change that requires downtime, resulting in the loss of service. (Systems and business relationships)
Joined: Sep 16, 2006 Posts: 3544 Location: London, UK
Posted: Fri Aug 23, 2013 10:35 pm Post subject:
The Configuration and Release Manager should either attend or ensure that all information in their area of scope is available to the CAB _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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