Posted: Thu Jun 27, 2013 6:47 am Post subject: Configuration Analyst/Manager Role in CAB (Change Advisory)
Am curious to see if any of you folks that have CAB (Change Advisory Board) running in your department have a Configuration Analyst (Manager) attending CAB meetings? If so, what are his/her roles and responsibilities in CAB?
My department is in the process of creating Local CAB and I am trying to identify all of the relevant members from IT that will need to attend.
The Configuration Analyst/Manager could assist in providing details to the CAB of the impact to the business with respect to a change that requires downtime, resulting in the loss of service. (Systems and business relationships)
Joined: Sep 16, 2006 Posts: 3581 Location: London, UK
Posted: Fri Aug 23, 2013 10:35 pm Post subject:
The Configuration and Release Manager should either attend or ensure that all information in their area of scope is available to the CAB _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum