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ITIL :: View topic - Change Freeze
ITSMperson Newbie Joined: Jan 28, 2014 Posts: 2
Posted: Wed Jan 29, 2014 10:37 am Post subject: Change Freeze
My company is having problems with prolonged Freeze periods vs. the Maintenance schedules, resulting in scheduled changes cannot be made during the freeze periods.
Do you know of or do you have any recommended Best Practices for handling Change Freezes?
I greatly appreciate any information you could provide.
UKVIKING Senior Itiler Joined: Sep 16, 2006 Posts: 3292 Location: London, UK
Posted: Wed Jan 29, 2014 8:39 pm Post subject:
What is the point of establishing a change freeze if it is ignored
If the change freeze is ignored, then why do it
If there are standard maintenance that is required that is out side of your control, then write the Change Freeze so that these are known exceptions
There are NO BEST PRACTICE for Change Freezes. Each org has to come up with their own process for this
Some dont do this. Some do _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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