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ITIL :: View topic - Change Freeze
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Change Freeze

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Joined: Jan 28, 2014
Posts: 2

PostPosted: Wed Jan 29, 2014 10:37 am    Post subject: Change Freeze Reply with quote

My company is having problems with prolonged Freeze periods vs. the Maintenance schedules, resulting in scheduled changes cannot be made during the freeze periods.

Do you know of or do you have any recommended Best Practices for handling Change Freezes?

I greatly appreciate any information you could provide.

Thank you.
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Senior Itiler

Joined: Sep 16, 2006
Posts: 3476
Location: London, UK

PostPosted: Wed Jan 29, 2014 8:39 pm    Post subject: Reply with quote

What is the point of establishing a change freeze if it is ignored

If the change freeze is ignored, then why do it

If there are standard maintenance that is required that is out side of your control, then write the Change Freeze so that these are known exceptions

There are NO BEST PRACTICE for Change Freezes. Each org has to come up with their own process for this

Some dont do this. Some do
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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