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ITIL :: View topic - Reliability
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Reliability

 
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Joshua
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Joined: Feb 20, 2014
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PostPosted: Fri Feb 21, 2014 9:28 am    Post subject: Reliability Reply with quote

Hello

Please could someone help with defining reliability?

How do you increase reliability of application services?

current status
issues
measures to be taken


Thx

Josh
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MadhavaVermaDantuluri
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Joined: Jan 29, 2014
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Location: Delhi, India

PostPosted: Sat Feb 22, 2014 11:51 am    Post subject: Reliability Reply with quote

Reliability is a measure of how long a service or component can perform its function without failing.

How do you increase reliability of application services?
There are many factors to be taken care of, am listing a few below:

- By improving the quality and effectiveness of the business processes in the organization.
- By avoiding the repeated issues
- Performing the daily health checks of the applications
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