The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - ITSM Tools Review - Your feedback wanted
Kimm Newbie Joined: Jul 08, 2015 Posts: 11
Posted: Sat Jul 11, 2015 4:24 am Post subject: ITSM Tools Review - Your feedback wanted
I'm working for an organization and am evaluating ITSM tools (Incident / Prob / Change / Request / Release & CMDB.
I'd like to know which tools you are using and how you would rate them... let's say from 1 -5, 1 being - CRAPPY & 5 being FANTASTIC.
I want to know if you found them easy to implement, upgrade, design workflows and overall usability from your user group.
Not concerned about cost, want to learn more about the tools that are out there and what people think of them.
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.