Posted: Fri Oct 13, 2017 12:23 am Post subject: ITIL Maturity self-assessment
I'm trying to map the ITIL Maturity for each department in a IT company where a new ITSM-tool will be implemented.
I gained all the information about the workflows and whether ITIL is used or not.
Now is my question, is there any free-to-use tool/model available with a set of questions that can map the ITIL maturity of the company? My goal is to create awareness within the company with spidercharts for each department.
I've seen a lot of assessments which cost a lot of money, and other assessments doesn't show any ready-to-use questions.
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