ITIL practitioner

[nirmal]

I have cleared my ITIL foundation certification, I would like to know if there is training available for ITIL practitioner in South India for Service level management and Financial managemant for IT services(both together).

OR

Would it be a better idea to directly work towards the service manager certification.


Thanks.

[Ed]

Nirmal

I did a google search on ITIL Education India and HP appear to offer practitioner courses on demand.

Obviously the Service Manager exam is the preferable solution, unless of course, you are funding it yourself, in which case the practitioner exams will be more affordable.

Does your role need the Manager exam, or are more of a 'doer'

the other thing I did was to look at the EXIN site for exam centres but I am rubbish at any kind of Geography, and do not know which areas are in ' Southern India' - I saw stuff for Bangalore which I know is about midway.

Don't know if any of this is of any use at all

Regards

Ed

[nirmal]

Many Thanks, Ed.

[Revellations]

I am under the impression that a lot of vendors are not holding practioner courses any more due to financial justification. Due to the fact that a Practioner specialises in one process, then it is difficult to get more than 1 or 2 people to a course. Of course this is not financially viable for some vendors.

So to combat this I believe they are combining processes and doing it that way. In other words, you become a Practioner in Financial and Service Level Management rather than one or the other. I will need to confirm this as I had read this somewhere. I will try and update this post shortly once I have found my source.

[Revellations]

Further to my last post, I had a bit of a poke around on the web and found the new Practioners certificate - ITIL Practitioner Support & Restore (IPSR) Certificate. They have combined three ITIL processes - Service Desk, Incident Management and Problem Management into one course. It has been run only a few times in Europe and the states and I believe it is still finding its feet.

Here is a news article from Exin about this:

exin-exams.com/default.asp?NewsID={5F2AF072-D1D9-4E37-BD0C-9643B98AB40A}

I hope this clarifies the direction in which this certificate is going and helps you choose which path to take (practitioner or Manager's certificate).

Cheers
_________________
_____________________
Revellations
IT Service Manager (Manager Certified)
Australia

I spent $5000 dollars to get a $1.99 Red Badge...and I have no problem with it at all!!!"

[Ed]

[Revellations]

Ed,

I belive you are spot on. The maturity of ITIL in Oz is not as established in uk (obviously - OGC initiative). However it is growing in popularity very rapid.

Cheers
_________________
_____________________
Revellations
IT Service Manager (Manager Certified)
Australia

I spent $5000 dollars to get a $1.99 Red Badge...and I have no problem with it at all!!!"

[kitil]