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ITIL :: View topic - Deliveries
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Deliveries

 
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KenWilliamson
Newbie
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Joined: Dec 09, 2005
Posts: 7
PostPosted: Sat Apr 29, 2006 4:41 am    Post subject: Deliveries Reply with quote
I am implementing Remedy on a services desk for a company that sells bottled water. All deliver drivres currently have blackberries and I wanted to put a client on the system rather than using the web, so I avoid running the black berry web cost through the roof.

Any thoughts
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ozz
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Joined: Apr 02, 2006
Posts: 40
PostPosted: Mon May 08, 2006 2:17 pm    Post subject: Reply with quote
I work with Remedy and I had delivery biz years agao
But I am not sure what you are asking ...
Most delivery trucks dont have / need real time inventory so a PDA would work fine, You can use the email capability in remedy to pipe out the "real time " rush orders ..

What problem are you trying to solve ??


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oz
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