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ITIL :: View topic - Release and deployment
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Release and deployment

 
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J.P.Melsoni
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PostPosted: Wed Nov 24, 2004 1:56 am    Post subject: Release and deployment Reply with quote
Please help me clarify this doubt: to which process does actually the software installation (release) activities belong to? Is it Release Mngt or Deployment? It seems to me that Release Mgnt delas with planning, preparing and supporting software installation, but does not include the activity itself. Is that correct. May thanks in advance.

JPM
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Gav
Itiler


Joined: Nov 16, 2004
Posts: 24
Location: Australia
PostPosted: Wed Nov 24, 2004 7:18 pm    Post subject: Reply with quote
Release Management controls the actual implementation.

4 primary elements to RM:

storage (of hardware/software)
release mechanisms (processes)
distribution (roll outs)
implementation (actual install activity)


Cheers.
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JPM
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PostPosted: Thu Nov 25, 2004 7:48 pm    Post subject: Release and deployment Reply with quote
Can you please quote the reference to support your statement from ITIL books?
TIA
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Gav
Itiler


Joined: Nov 16, 2004
Posts: 24
Location: Australia
PostPosted: Tue Nov 30, 2004 9:32 pm    Post subject: Reply with quote
It was out of the review manual from my Masters Exam. It is not listed as simply within the Blue book, but the information is still correct.
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