Search
Topics
  Create an account Home  ·  Topics  ·  Downloads  ·  Your Account  ·  Submit News  ·  Top 10  
Modules
· Home
· Content
· FAQ
· Feedback
· Forums
· Search
· Statistics
· Surveys
· Top
· Topics
· Web Links
· Your_Account

Current Membership

Latest: Aftervive
New Today: 65
New Yesterday: 165
Overall: 119258
People Online:
Visitors: 46
Members: 7
Total: 53 .

Languages
Select Interface Language:


Major ITIL Portals
For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone

Related Resources
Service related resources
Service Level Agreement
Outsourcing

Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.


The Itil Community Forum: Forums

ITIL :: View topic - ITIL maturity tool, possibly in Excel
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

ITIL maturity tool, possibly in Excel

 
Post new topic   Reply to topic    ITIL Forum Index -> Miscellaneous
View previous topic :: View next topic  
Author Message
NewPhil
Newbie
Newbie


Joined: Jun 22, 2006
Posts: 2
PostPosted: Fri Jun 23, 2006 6:27 am    Post subject: ITIL maturity tool, possibly in Excel Reply with quote
Hi all, Very Happy Question

I am in the process of carrying out an audit on an existing immature ITIL setup and want to quantify the maturity of their existing processes/infrastructure.

I seem to remember seeing an Excel spreadsheet which assisted in compiling measures on maturity, but I don’t seem to be able to find it again.

Grateful if anyone could advise me of where I can find something similar or if they have one. As I am not carrying this out in an official capacity for the company, I don’t have any budget to allow me any tools/consultancy etc. Plus, I would very much like the experience.

Any help/guidance gratefully received

Many thanks

Phil
Back to top
View user's profile
itilimp
Senior Itiler


Joined: Jan 20, 2006
Posts: 172
Location: England
PostPosted: Fri Jun 23, 2006 10:01 am    Post subject: Reply with quote
On the ITSMF site go to 'Best Practice', 'Self Assessment' and the links are there Smile

itsmf.com/bestpractice/selfassessment.asp
Back to top
View user's profile Visit poster's website
NewPhil
Newbie
Newbie


Joined: Jun 22, 2006
Posts: 2
PostPosted: Fri Jun 23, 2006 3:50 pm    Post subject: Reply with quote
Hi,

Exactly what I was looking for, thanks very much

Phil
Back to top
View user's profile
itilimp
Senior Itiler


Joined: Jan 20, 2006
Posts: 172
Location: England
PostPosted: Sat Jun 24, 2006 3:27 am    Post subject: Reply with quote
Your welcome Smile
Back to top
View user's profile Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    ITIL Forum Index -> Miscellaneous All times are GMT + 10 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Powered by phpBB 2.0.8 © 2001 phpBB Group
phpBB port v2.1 based on Tom Nitzschner's phpbb2.0.6 upgraded to phpBB 2.0.4 standalone was developed and tested by:
ArtificialIntel, ChatServ, mikem, sixonetonoffun and Paul Laudanski (aka Zhen-Xjell).

Version 2.1 by Nuke Cops © 2003 http://www.nukecops.com

Forums ©

 

Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV
Site source copyright (c)2003, and is Free Software under the GNU / GPL licence. All Rights Are Reserved.