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Posted: Fri Jun 23, 2006 6:27 am Post subject: ITIL maturity tool, possibly in Excel
Hi all,
I am in the process of carrying out an audit on an existing immature ITIL setup and want to quantify the maturity of their existing processes/infrastructure.
I seem to remember seeing an Excel spreadsheet which assisted in compiling measures on maturity, but I don’t seem to be able to find it again.
Grateful if anyone could advise me of where I can find something similar or if they have one. As I am not carrying this out in an official capacity for the company, I don’t have any budget to allow me any tools/consultancy etc. Plus, I would very much like the experience.
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