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ITIL :: View topic - ITIL maturity tool, possibly in Excel
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ITIL maturity tool, possibly in Excel

 
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NewPhil
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Joined: Jun 22, 2006
Posts: 2
PostPosted: Fri Jun 23, 2006 6:27 am    Post subject: ITIL maturity tool, possibly in Excel Reply with quote
Hi all, Very Happy Question

I am in the process of carrying out an audit on an existing immature ITIL setup and want to quantify the maturity of their existing processes/infrastructure.

I seem to remember seeing an Excel spreadsheet which assisted in compiling measures on maturity, but I don’t seem to be able to find it again.

Grateful if anyone could advise me of where I can find something similar or if they have one. As I am not carrying this out in an official capacity for the company, I don’t have any budget to allow me any tools/consultancy etc. Plus, I would very much like the experience.

Any help/guidance gratefully received

Many thanks

Phil
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itilimp
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Joined: Jan 20, 2006
Posts: 172
Location: England
PostPosted: Fri Jun 23, 2006 10:01 am    Post subject: Reply with quote
On the ITSMF site go to 'Best Practice', 'Self Assessment' and the links are there Smile

itsmf.com/bestpractice/selfassessment.asp
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NewPhil
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Joined: Jun 22, 2006
Posts: 2
PostPosted: Fri Jun 23, 2006 3:50 pm    Post subject: Reply with quote
Hi,

Exactly what I was looking for, thanks very much

Phil
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itilimp
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Joined: Jan 20, 2006
Posts: 172
Location: England
PostPosted: Sat Jun 24, 2006 3:27 am    Post subject: Reply with quote
Your welcome Smile
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