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Posted: Thu Jul 27, 2006 12:34 am Post subject: ITIL as a new career
Hi,
Came to know about ITIL certification recently when i was reading a magzine.
I work as QA Lead for an IT Organization. And i do not have any experience in IT services management.
Can i take up this certification and jump to IT service management ?
What will be the prospects, as do not have any exp ?
(I leave in US)
Can anyone please help me in this.....
Joined: Sep 16, 2006 Posts: 3110 Location: London, UK
Posted: Fri Sep 22, 2006 10:30 pm Post subject:
As Juan has stated, ITIL is the hot course
ITIL while it is oriented around IT and the services which provide or use UT, it is a process oriented package.
Coming from QA, you may be familar with the Deming Cycle, COBIT, Sarbanes Oxley etc
Pick up from the local itSMF organization the small Pocket book on ITIL and Service Management _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
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