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ITIL :: View topic - Where to Find ITIL Arts and Charts
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Where to Find ITIL Arts and Charts

 
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7thPillar
Itiler


Joined: Sep 21, 2006
Posts: 20
Location: Great Lakes, North America

PostPosted: Fri Sep 22, 2006 11:02 pm    Post subject: Where to Find ITIL Arts and Charts Reply with quote

I am in the process of documenting the Availability and Capacity Management nodes for our client organizations.

While I certainly don't mind creating Process diagrams from scratch, I was curious if any of you are aware of some "stock" Process Flow diagrams that can be used for inspiration or improved presentation.

Many of the graphics I've found online seem more appropriate to a sales/marketing presentation (they're awful perdy, y'all) than a presentation of function and process.

Any guidance would be appreciated.

Thanks in advance
A7
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7thPillar
Itiler


Joined: Sep 21, 2006
Posts: 20
Location: Great Lakes, North America

PostPosted: Sat Sep 23, 2006 12:44 am    Post subject: Reply with quote

Thanks Juan, you're right, Visio does indeed have some basic templates to help get one working, however I am looking for examples of fully developed Process Diagrams that may be available online or from members of the community that I can adapt to this multi-organization environment.

Thanks again.
A7
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itilimp
Senior Itiler


Joined: Jan 20, 2006
Posts: 172
Location: England

PostPosted: Sat Sep 23, 2006 2:29 am    Post subject: Reply with quote

Check out the Atlas in demonstration mode from Pink Elephant. This has what you are (I think) looking for. Just click on the Availability and Capacity Management globes.
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7thPillar
Itiler


Joined: Sep 21, 2006
Posts: 20
Location: Great Lakes, North America

PostPosted: Sat Sep 23, 2006 2:41 am    Post subject: Reply with quote

Exactly!

Thanks so much. I've spent hours with online searches - wading through sales and marketing lures and articles with little depth or substance.

Thanks again.
A7
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