The five ITIL books can be obtained directly from the publisher's website: HERE
Or as downloadable PDFs:
Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
Service related resources
Service Level Agreement
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Select Interface Language:
Please contact us via the feedback page to discuss advertising rates.
The Itil Community Forum: Forums
ITIL :: View topic - ISO20k
Deepa Newbie Joined: Sep 25, 2006 Posts: 3 Location: INDIA
Posted: Mon Sep 25, 2006 8:02 pm Post subject: ISO20k
We are BS15k certified.., now planning to move to ISo 20k.., can anybody help me in knowing the difference between BS15k and iso20k
fighter Senior Itiler Joined: Mar 15, 2006 Posts: 68 Location: Thailand
Posted: Thu Sep 28, 2006 8:44 pm Post subject:
Check out the BSI website it might have more details on it.. ISO 20000 is nothing more than BSI 15000.
ITILadmin Senior Itiler Joined: Oct 19, 2004 Posts: 172
Posted: Fri Sep 29, 2006 12:30 am Post subject:
There is virtually no difference at all.
There are many web sites around on ISO 20000 already (including a specialist forum): just search Google. It's early days for the standard, but it is moving quickly. It is a momentous change in the ITSM sphere.
I also believe that there is a fast track conversion, for BS15000 to ISO 20000. You are best speaking to whoever issues your certificate about that.
Roger Itiler Joined: Aug 02, 2004 Posts: 35
Posted: Mon Oct 16, 2006 6:15 pm Post subject:
Straight from the standard...
BS ISO/IEC 20000-1:2005
This British Standard reproduces verbatim ISO/IEC 20000-1:2005 and
implements it as the UK national standard. It supersedes BS 15000-1:2002
which is withdrawn.
All times are GMT + 10 Hours
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
Logos/trademarks property of respective owner. Comments property of poster. Rest © 2004 Itil Community for Service Management & Foundation Certification. SV Site source (c)2003, and is Free Software under the GNU / GPL . All Rights Are Reserved.