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ITIL :: View topic - Service Delivery?
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Service Delivery?

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Senior Itiler

Joined: Sep 27, 2005
Posts: 207

PostPosted: Tue Oct 17, 2006 11:28 pm    Post subject: Service Delivery? Reply with quote

I'd like to ask why the Service Delivery processes don't seem to have their own forum... We are certainly touching on SLM, Avail and Capacity on a regular basis.

Also, for some reason, I have the impression that we have a lot of IT guys in here and for some reasons I think that it is easier for IT guys to grasp SSup rather than SDel. Could this be an opportunity to expand on those topics?
Fabien Papleux

Technology Consulting | Service Excellence
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Senior Itiler

Joined: Oct 19, 2004
Posts: 170

PostPosted: Tue Oct 17, 2006 11:55 pm    Post subject: Reply with quote


We create a new forum when there are a sufficient number of threads covering the topic in the general forum. It is simply a question of best organizing the data and information on here. It's never going to be precise, however... and I admit that it's a bit hit and miss. We'll keep a closer eye on it though.


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