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ITIL :: View topic - Is restarting a server or service considered a change?
Actually Ed, even higher in the definition it says "from one defined state to another". It is not because the goal is to come back to the original state that the change of state should not be controlled.
I would definitely not want to give everyone the permission of rebooting servers without control. _________________ BR,
Fabien Papleux
Accenture
Technology Consulting | Service Excellence
Red Badge Certified
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