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ITIL :: View topic - change to ITIL v3
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change to ITIL v3

 
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amacdos
Newbie
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Joined: Nov 04, 2006
Posts: 9
PostPosted: Tue Dec 19, 2006 2:36 pm    Post subject: change to ITIL v3 Reply with quote
Hi there ,
I have some doubt on ITIL v3 . Currently I have done some processs and procedure on ITIL . But my customer insists on converting it to ITIL v3 .

How do I convert all the documents to V3 . I did a research on ITIL v3 , it seems that , it's not been finalised yet . If's not finalised yet , is there any article to say , it's not release yet .

Please advice ....


Alman
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itilimp
Senior Itiler


Joined: Jan 20, 2006
Posts: 172
Location: England
PostPosted: Wed Dec 20, 2006 7:50 am    Post subject: Reply with quote
Your customer sounds a little mis-informed.

As you say, version 3 is not yet available. Currently (as of a few weeks ago) they are saying the launch is scheduled for April 2007 - but even then it's only the core 5 books. So I think it would take some time to convert across.

If you want further information the best source is the itSMF website (I also tend to post updates on my blog).
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raroa
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Joined: Dec 05, 2006
Posts: 54
PostPosted: Thu Dec 21, 2006 8:23 pm    Post subject: Reply with quote
My understanding is that in theory V3 is compatible and there is not a conversion process
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amacdos
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Joined: Nov 04, 2006
Posts: 9
PostPosted: Tue Dec 26, 2006 2:42 pm    Post subject: Hi Reply with quote
Thanks, if it's not conversion process . I have prepared some documents , i think on version 2.0 . Is that means , I do not convert the documents , or just make sure it's compatible with V3
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