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ITIL :: View topic - Downloadable onilne Service Delivery Book
Joined: Sep 16, 2006 Posts: 3110 Location: London, UK
Posted: Tue Feb 13, 2007 3:39 pm Post subject:
i dont think there is one for that.
Since the book is for sale by the OGC< there is 2 ways to buy it. Buy the book or buy the CD, _________________ John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
You appear to be under the illusion (as many poeple are) that ITIL is public domain. It is not. It is property of Her Majesty's Government in the agency of OGC, and trademark and copyright are vigorously defended. If you want the books you can pony up the cash on Amazon, from The Stationery Office online, or from your friendly local itSMF.
having said that, keep looking. It is only a matter of time before some Ukrainian puts the CD online.. _________________ The IT Skeptic
see you at itskeptic.org
Joined: Sep 21, 2006 Posts: 20 Location: Great Lakes, North America
Posted: Wed Feb 21, 2007 5:12 am Post subject:
Gotta love those Ukrainians!
Pirogi, cabbage rolls and bootleg CDs!
Is my heritage showing?
With a bit more sincerity, I am amazed any organization compiling a collection of Best Practices whose genesis and devleopment is a bit removed from any single particular organization has been able to enforce any type of control beyond copy right. The processes themselves are indeed modeled on processes that are in the public domain and not proprietary. Just the published materials and Trade Marks are truly proprietary.
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