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ITIL :: View topic - ITSM Sample Questions
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ITSM Sample Questions

 
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rajaboseraja
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Joined: Dec 01, 2003
Posts: 1

PostPosted: Mon Dec 01, 2003 9:28 pm    Post subject: ITSM Sample Questions Reply with quote

Hi All,

I would like to know about some sample questions of ITSM certification.
ANyone please help me.

Thanks,
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ciberet
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PostPosted: Thu Dec 11, 2003 1:59 am    Post subject: Whta would you like to know? Reply with quote

I just attended exmans for ITSM certification
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Jodi
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Joined: Dec 30, 2004
Posts: 6
Location: UK

PostPosted: Tue Jan 04, 2005 7:36 am    Post subject: Reply with quote

If you study for ITIL through a training company they should be able to provide you with example questions.

They should also be able to provide details on the question format, and how to interpret the question correctly. They should also be able to provide you with guidelines for best layout and format for your answers to maximise your points.

Hope this helps.
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AndyI
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Joined: Dec 01, 2004
Posts: 6

PostPosted: Tue Jan 04, 2005 11:25 am    Post subject: Reply with quote

Studying the training manual should also give you insight into building your own question lists that better target your specific learning goals or needs over those of a training institute who is tasked with creating general question lists for a (relatively) generic group of students.

Regards,

AndyI
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prabhuma
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Joined: Mar 17, 2005
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Location: india

PostPosted: Wed Mar 23, 2005 7:29 pm    Post subject: Re: ITSM Sample Questions Reply with quote

Hi All,

I would like to know about some sample questions of ITSM certification.
ANyone please help me.

Thanks,
prabhu
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Mr.Prabhu.M.A
Asst. IT Operations Executive
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prabodh
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PostPosted: Tue Sep 06, 2005 12:41 pm    Post subject: ITSM Sample Questions Reply with quote

Although I can not give you the exact questions but I would suggest you to go through the topics in depth and try to graps the logic behind every topics especially the functions of each segments. Like the focus of the configuration management. Who need RFC to be raised, who implement the changes etc.
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