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ITIL :: View topic - BMC ATRIUM and CA USD
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BMC ATRIUM and CA USD

 
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BMC-Rookie
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Joined: Feb 28, 2007
Posts: 2
PostPosted: Thu Mar 01, 2007 6:02 am    Post subject: BMC ATRIUM and CA USD Reply with quote
I am looking for information about passing transactions between BMC ATRIUM and CA USD. Can I use the ATRIUM API for this and / or Web Services? Also, Can I pass transactions bi-directionally? Any information will help. Sorry but kind of in a hurry. Thanks
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3115
Location: London, UK
PostPosted: Thu Mar 01, 2007 6:28 am    Post subject: Reply with quote
OK

Why are you asking technical questions more suited for a programming forum in a IT process forum

sigh
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John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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BMC-Rookie
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Joined: Feb 28, 2007
Posts: 2
PostPosted: Thu Mar 01, 2007 6:31 am    Post subject: Reply with quote
I guess I'm in the wrong spot. Thanks for lettiing me know. Can you point me in the correct direction? I read some of the posts here and it sounded like you guys know everything.
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UKVIKING
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Joined: Sep 16, 2006
Posts: 3115
Location: London, UK
PostPosted: Thu Mar 01, 2007 6:46 am    Post subject: Reply with quote
A lot of us are Subject Matter experts on ITIL ...

I would suggest a BMC web site or a ATRIUM website
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John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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alphasong
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Joined: Mar 03, 2007
Posts: 33
Location: Minneapolis
PostPosted: Sun Mar 04, 2007 7:26 am    Post subject: I don't mind... Reply with quote
I actually don't mind technical questions like this. Easy enough for non-techies to tune out.

The answer on the Atrium side I believe is Yes - I am starting to review that API and it appears to be quite complete and powerful.

Charlie Betz
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