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ITIL :: View topic - ITIL Foundation Study literature
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ITIL Foundation Study literature

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New and keen

PostPosted: Thu Jun 17, 2004 7:02 pm    Post subject: ITIL Foundation Study literature Reply with quote

Hello Everybody, thought I'll add to this forum!! I am interested in attaining the foundation certicate in ITIL.

Understand that you take a three day course and at the end you take a multiple choice exam. However I would like to purchase a study book before I fork out 120 for the training course, which book would you guys recommend.

Thanks. !!


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PostPosted: Thu Jun 17, 2004 7:16 pm    Post subject: Reply with quote

The ITIL Toolkit has all sorts of information in it, and could also prove useful to you afterwards.

If not that, there is the IT Service Management book by Jan van Bon, Georges Kemmerling & Dick Pondman.

I think these are the main references that would be to be of value to you.
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