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ITIL :: View topic - What are the stages of a Change
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What are the stages of a Change
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Post new topic   This topic is locked: you cannot edit posts or make replies.    ITIL Forum Index -> Change Management
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skystar
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Joined: Jul 27, 2006
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PostPosted: Tue Apr 10, 2007 7:15 am    Post subject: Reply with quote

Ed,

What a great sport you are! Can I get the flowchart too?

Katie - katiec@acehardware.com Laughing
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Ed
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Joined: Feb 28, 2006
Posts: 411
Location: Coventry, England

PostPosted: Tue Apr 10, 2007 5:21 pm    Post subject: Reply with quote

Folks

on it's way

Regards

Ed
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svien
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PostPosted: Wed Apr 11, 2007 4:19 am    Post subject: Reply with quote

Hi Ed,
Did you send the doc yet ? I cant seem to find it.
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cherryberry
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PostPosted: Wed Apr 11, 2007 4:44 am    Post subject: Reply with quote

It can be named "backed out"
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cherryberry
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PostPosted: Wed Apr 11, 2007 4:47 am    Post subject: Re: Flowcharts Reply with quote

Hi Ed !

Could you send me the flowcharts as well ?

Cherry: cherry_chen@ch.honda.com Very Happy

Thank you very much!
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Ed
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PostPosted: Wed Apr 11, 2007 5:00 pm    Post subject: Reply with quote

Svien

form sent on Monday 02/04/07 at 14:36 uk time - I have resent it today 11/04/07 @ 07:58 uk time

cheryberry

Form on the way to you timed at 08:01

Regards

Ed
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Cekir
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Joined: Jan 12, 2007
Posts: 48
Location: Warsaw, Poland

PostPosted: Wed Apr 18, 2007 7:06 pm    Post subject: Reply with quote

Ed,
Could you send it also to me?

cekir@eracent.com

This topic is starting to be the longest in forum Smile
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Krzysztof (Chris) Baczkiewicz
IT Standards Support
Eracent
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Ed
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Joined: Feb 28, 2006
Posts: 411
Location: Coventry, England

PostPosted: Thu Apr 19, 2007 4:33 pm    Post subject: Reply with quote

Chris

On it's way.

The reason for the length of this thread, is, I think, that people just find it and I am happy to offer a very basic starting point. It would appear that my chart is accepted for just that. Very Happy
In reality, not really a discussion thread at all! Laughing

Perhaps we could do with a template repository for documents like this one that people are prepared to share - what do you all think?

Regards

Ed
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ITILadmin
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Joined: Oct 19, 2004
Posts: 167

PostPosted: Thu Apr 19, 2007 4:44 pm    Post subject: Reply with quote

Ed,

If you email it to us (see the Feedback page for the email address) I will place something inder the content section for docs/templates/etc.

Thanks. Appreciated.


Admin
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Ed
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PostPosted: Thu Apr 19, 2007 5:05 pm    Post subject: Reply with quote

Admin

Thank you

Sent

Regards

Ed
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ITILadmin
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Joined: Oct 19, 2004
Posts: 167

PostPosted: Thu Apr 19, 2007 6:23 pm    Post subject: Reply with quote

Ed,

Thanks very much - got it.

I have uploaded it to this page:
http://www.itilcommunity.com/modules.php?name=Content&pa=showpage&pid=4


Admin
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CoolCat
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Joined: Apr 19, 2007
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PostPosted: Thu Apr 19, 2007 7:15 pm    Post subject: Reply with quote

Requested
Scheduled (added to Forward Schedule of Change)
Approved
Implemented
Reviewed

Hi Ed,

Just going through the history of the thread and have the following thought: Why would we schedule before approval?

I would imagine a person could :
Request
Approve
(then) Schedule (add to FSC)
....
....

Your comments? Confused
Regards,
Steve
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Ed
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Location: Coventry, England

PostPosted: Thu Apr 19, 2007 7:29 pm    Post subject: Reply with quote

Hi Coolcat

I did not include scheduled on my flowchart - see the link, but we actually do place it on our FSC with a status of Received before it has been approved.

Object of the exercise is to give as much notice as is possible to everyone that might be interested in a given Change.

If we follow your proposed path then we reduce the 'vivibility window'

Regards

Ed
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AmarKhanna
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Joined: Sep 22, 2006
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Location: India

PostPosted: Tue Jun 19, 2007 10:05 pm    Post subject: Reply with quote

Could you send a Copy @ -> AmarKhanna@rediffmail.com TIA
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ITILadmin
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Joined: Oct 19, 2004
Posts: 167

PostPosted: Tue Jun 19, 2007 11:17 pm    Post subject: Reply with quote

AmarKhanna wrote:
Could you send a Copy @ -> AmarKhanna@rediffmail.com TIA


Please read the thread: it has been uploaded.
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