Requirements to Teach an ITIL training course

[werd77]

Greetings,

My training company is interested in developing an ITIL training program. What are the prerequisites for being eligible to conduct and instruct such a program? Do are materials need to be certified by ITIL? Does the instructor have to be ITIL-certified?

Thanks for your help!

[LizGallacher]

There are a number of ways to approach this. Bearing in mind that the training is all going to change with V3, you would need to be careful about which option you chose.
1. Apply to ISEB or EXIN to become an accredited training provider. You will need to satisfy a number of requirements as an organisation, have a minimum of 3 accredited trainers (for ISEB anyway - I am not sure about EXIN). You would need to have materials which are accredited also - for whatever qualifications you are offering - and these can take a lot of time to prepare. ( The average Foundation course is about 220 slides - all with tutor notes!). You then send everything off with a cheque ( for an organisation accreditation and a set of Foundation notes for ISEB it is about £3K). It then takes about 6 weeks for a decision - possibly some changes will be asked for.
Yo can then offer the courses you have been accredited for.

2. You can apply to ISEB or EXIN as above, but use an accredited course which you license from another provider. This saves you having to do your own, and protects you from investing time and money developing something which will be obsolete soon. I am not sure how much this actually saves you in the fees.

3. You can enter an arrangement with an organisation which is already accredited, use their materials, and trainers (unless you have accredited trainers on your staff). They would arrange the exams etc. ISEB states:
"There are some organisations that arrange and promote training courses but do not deliver the training themselves. Providing that such an organisation uses an accredited Training Provider and an approved tutor to deliver a course for which they are accredited, they may state: ‘This course is presented on behalf of [non accredited organisation] by [name of accredited Training Provider] who is an ISEB Accredited Training Provider’. Please note that ISEB will only deal with the accredited Training Provider, not the promoter."
I am not sure of what EXIN says, but it will be similar.
4. Finally, if you only want to offer EXIN Foundation, with the exam taken on-line through a test centre, there are no restrictions, as people can even enter after doing it self-study. You cannot say that you are offering an accredited course, however, and you still need the materials.

APMG is likely to change a lot of this in the future.

If you are interested in pursuing options 2,3 or 4, I could point you in the right direction!
_________________
Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance

[werd77]

Thank you so much for the information! I may very well be in further contact to ask some more questions. Let me know if I should contact via this forum, or if there is alternative contact information that is more convenient for you.

Thanks:)

[LizGallacher]

You should contact me directly on liz@liz-gallacher.com
_________________
Liz Gallacher,
ITIL EXPERT
Accredited ITIL and ISO/IEC20000 Trainer and Consultant - Freelance