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ITIL :: View topic - CMDB in Excel
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CMDB in Excel
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Senior Itiler

Joined: Jan 01, 2006
Posts: 500
Location: New Jersey

PostPosted: Sat Feb 17, 2007 4:15 pm    Post subject: Reply with quote

Hello Tralala,

I agree with your answer.

Unfortunately, too many people in IT will "claim" that they know how to scope their implementations to just build the basics for a CMDB. Most times, they don't even understand that all they're really building is an Asset Inventory/Register.

Also, if your enterprise is not in the business of building and selling CMDBs, why in god's name would you clutter and burden your enterprise with an undertaking that will only help to drown your IT staff.

Very simply, a good CMDB, done correctly will act as the hinge-pin to all of your other processes. However, to do it correctly is not a simple thing. We know, because we build a CMDB that is easy to use and we can say with experience that, while it is easy to use, it was not easy to design and implement. It took real experts with many years of very powerful domain experience to do so. Most enterprises don't have this and we find resources that have never undertaken such an endeavor trying to build a yellow brick road to Oz, one random brick at a time and having no clue where Oz is or what it should really look like.

Enough of me being on my soap box! Time to get down. Wink

My best to you.

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Joined: Apr 17, 2007
Posts: 36
Location: Cape Town

PostPosted: Mon Apr 30, 2007 6:28 pm    Post subject: Reply with quote

We are planning to kick-start the implementation of Change management. And for that the CMDB should be in place. But because of some budget constraints we are planning to go with Excel for the moment.

Nnnnoooooooo, please don't do it please really really don't do it!!!!!

Seriously, if it is budget you're worried about use MySQL - it's free.

Excel is the wrong tool for hundreds of reasons: expensive, isolated data, no relationships, propriatory, difficult to automate etc. etc.

As you progress you will find yourself becoming more and more limited by Excel, and then you'll start doing lots of little Excel 'tricks' to extend functionality. Eventually you will start linking spreadsheets to try and create relationships, and then you are truely truely in the cacky.

Please, don't do it. Honest.

Since, I am not really fluent in using Excel, can someone please guide me as to what all things should be included and how. Or give me an alternate (Economic) solution maybe !!!

Then learn SQL, it is easy and you will be so grateful you did. You have a great opportunity to start off on the right foot, you can use it like an Excel spreadsheet if you want, but it will be so much more flexible.

Please, don't use Excel for anything other than reporting, or maybe capturing data for import (only then if you cannot use a web-based solution).

Just say no.

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