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ITIL :: View topic - About Monitoring DATA and ITIL V3 Go live
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About Monitoring DATA and ITIL V3 Go live

 
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javierarcal
Senior Itiler


Joined: May 27, 2005
Posts: 79
Location: Madrid-Spain

PostPosted: Mon May 14, 2007 9:45 pm    Post subject: About Monitoring DATA and ITIL V3 Go live Reply with quote

Hi all,

As you know ITIL V2 deals with monitoring in Capacity Management (Service Delivery process). In new ITIL V3 it seems to be a more focused in Service Operation (includes Monitoring)

Well my question is about, do you know the exact data in when ITIL V3 is going to go live?

And regarding monitoring data, do you have any idea of how much time should we stored data regarding monitoring events?

I do not have a clear idea about this issue, it is really interesting to keep some data, some time so we can study trends and other parameters, but if we keep the data too much time this data will be obsolete and not useful, do you have any idea of how much time keep this monitoring data? Has any of you deal with this issues before?

With Thanks and Best Regards

Javier
---
Javier G. Arcal
ITIL Consultant
javier.arcal@gmail.com
Madrid
Spain
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UKVIKING
Senior Itiler


Joined: Sep 16, 2006
Posts: 3294
Location: London, UK

PostPosted: Mon May 14, 2007 9:49 pm    Post subject: Reply with quote

The books are due to be released this month ?
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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javierarcal
Senior Itiler


Joined: May 27, 2005
Posts: 79
Location: Madrid-Spain

PostPosted: Mon May 14, 2007 10:03 pm    Post subject: Reply with quote

Hi John,

I have read about the 5th of June (ITIL V3 Go Live) Do you know if this have been confirmed? may the OGC has some information,

Regards

Javier
javier.arcal@gmail.com
(Madrid.Spain)
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ITILadmin
Senior Itiler


Joined: Oct 19, 2004
Posts: 167

PostPosted: Mon May 14, 2007 10:51 pm    Post subject: Reply with quote

The v3 books are released on 30th May.

The pre-order page is here:
itil.org.uk/all.htm
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dboylan
Senior Itiler


Joined: Jan 03, 2007
Posts: 189
Location: Redmond, WA

PostPosted: Mon May 14, 2007 10:57 pm    Post subject: Reply with quote

The cover art is very pretty.
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jpomales
Itiler


Joined: May 13, 2004
Posts: 31

PostPosted: Thu May 17, 2007 5:26 am    Post subject: Too early... Reply with quote

Javier,

Saludos. I think it's too early to see/learn the new changes in ITIL. I think most companies and practitioners will continue to work with ITIL v2 until the learning curve is passed.

ˇSalud!

J.
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audentes fortuna juvat
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