Posted: Thu Mar 31, 2005 11:55 am Post subject: ITIL Masters Q & A's
I am sitting my masters eaxm in a few mounths, does any one know if you can get hold of examples of questions and answers. I can answers ITIL questions directly but I believe you need to answers the questions in the context of the case study. Anyone had experience with this ??
Posted: Tue Apr 05, 2005 1:43 am Post subject: Itil Managers Certificate
These are always closely guarded, but you will go through the exam process quite heavily during the 2 week training course (which I believe is still a pre-requisite).
Unless the format has changed, about 60% of the 2xexams are related to the given scenario (which you are given before the actual exam), and 40% based on general knowledge of the ITIL Service Support/Delivery books.
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