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ITIL :: View topic - ITIL and ISO 27001
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ITIL and ISO 27001

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Joined: Jul 02, 2007
Posts: 1

PostPosted: Mon Jul 02, 2007 8:22 pm    Post subject: ITIL and ISO 27001 Reply with quote

What are the intersections between ITIL and ISO 27001?

Can anyone suggest me a document or can tell something about it?
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Joined: Sep 16, 2006
Posts: 3597
Location: London, UK

PostPosted: Sat Jul 14, 2007 12:47 am    Post subject: Reply with quote

In the main discussion forum, there are archived commentary about it.

ISO 27001 has 16 portions - which all requirements within each must be met. 10 of the 16 are very similar to the 10 in Service Support/Delivery (v2).

In ISO 27001 there are requirements that have to be done (SHALL)
In ISO 27001 there are recommendations that can be done (SHOULD)

ITIL is Best Practice for IT Operations

Nothing is required. If it works in your organization and it is best practice for you... then it is for you..

Quote ...
If it works, stupid, it aint stupid.
...End Quote
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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Joined: Apr 03, 2006
Posts: 78

PostPosted: Fri Nov 09, 2007 5:47 am    Post subject: Reply with quote

We came in under ISO 17799 - and explained that any Incident can be handled in the same fashion as a Security Incident. From there we've gone a long way forward, and are still moving right along with an ITIL implementation now that Security is satisfied that we are doing what we promised.
v3 ITIL Expert
v2 ITIL Service Manager Certified
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