Preventative Budget

[BB]

I was reading somewhere that some companies use Prevetative budgets in Problem Managment.

What are these? Hase anyone set these up or implemented them. Does anyone have a process for them? Any info - would be appreciated - thanks
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BB
Service Management - what's it all about

[UKVIKING]

What do you mean by this

Problem Mgmt has two distinct parts

Reactive

Pro Active

Reactive deals with any problems after they occur

ProActive seeks IS environment issues such as capacity/availability etc to highlight potential problem

In a business (any), a company has two kinds of expenditure - Capital & Operating.

Most IS day-to-day work is classified under Operating.

A company might classify certain work under different budget codes for their own internal purposes.

How a company does that is its own concern in accordance with the local standard accounting practices for the country.

It is not ITIL but Finance & Accounting // Management
_________________
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter

[Guerino1]

Hello BB,

The only times I've heard of such a concept is when it was associated with "Risk Management", which is fundamentally the process by which you address and manage your Risks, in a controlled attempt to avoid future Incidents and Problems.

These enterprises realize that they need to spend a certain amount of time, money, and energy to address Risks, every year. As a result, they proactively plan budget for them, anticipating that they will find new Risks, like they have every year in the past.

However, based on the little bit of information you've provided, I can't guarantee that this is the same type of "preventative budget" that you're referring to.

I hope this helps.

My Best,

Frank Guerino, CEO
TraverseIT
On-Demand ITIL