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ITIL :: View topic - Changes v's Releases
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Changes v's Releases

 
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vawns
Newbie
Newbie


Joined: May 24, 2007
Posts: 8

PostPosted: Thu Aug 02, 2007 7:12 pm    Post subject: Changes v's Releases Reply with quote

Hi All,

Iím looking at making some improvements in my current Change Management process and part of this will review the relationship with Release Management and specifically what constitutes a Change versus what constitutes a Release.

I would love to know how other organisations make the differentiation, how do you decide whatís a change and whatís a release and how do you manage the relationship between the two.

Any help or feedback would be gratefully received Smile

Many thanks & best regards,

Vawns
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Ed
Senior Itiler


Joined: Feb 28, 2006
Posts: 411
Location: Coventry, England

PostPosted: Thu Aug 02, 2007 8:09 pm    Post subject: Reply with quote

Hi vawns

for me it is quite simple

A Change is a Request For any alteration to any service, hardware, software, etc. etc. hence RFC - Request For Change

A Release is what puts that Change into the Live environment after risk assessment, testing, and authorisation.

Regards

Ed
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jpgilles
Senior Itiler


Joined: Mar 29, 2007
Posts: 123
Location: FRance

PostPosted: Thu Aug 02, 2007 10:05 pm    Post subject: Reply with quote

If it can help:

Change management is basically related to the project phase from early identification of needs or requirements up to the testing of the solution.

Release management is about preparing, planning, and implementing the change.

The relationship between Ch M and RM is not 1 to 1:

A change can be implemented through several releases (or versions)
A release can integrate several changes

br
JP
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JP Gilles
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Guerino1
Senior Itiler


Joined: Jan 01, 2006
Posts: 500
Location: New Jersey

PostPosted: Sat Aug 04, 2007 11:39 am    Post subject: Reply with quote

Hi Ed,

Ed wrote:
A Change is a Request For any alteration to any service, hardware, software, etc. etc. hence RFC - Request For Change

A Release is what puts that Change into the Live environment after risk assessment, testing, and authorisation.


To add to this, a Release can be composed of one or more Changes. For example, a Software Product Release may implement N different Requests for Change.

My Best,

Frank Guerino, CEO
TraverseIT
On-Demand ITIL
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