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ITIL :: View topic - Capacity planning
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Capacity planning

 
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ITILAddict
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Joined: Aug 02, 2006
Posts: 5

PostPosted: Wed Jun 27, 2007 12:01 am    Post subject: Capacity planning Reply with quote

Would like to know more about Capacity management : how and where do i start ?
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ITIL_Prime
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Joined: Jun 26, 2007
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PostPosted: Wed Jun 27, 2007 9:36 am    Post subject: Reply with quote

A good place to start would be with some summarized texts. A lot of people recommend the Foundations of Service Management book as it provides a high level view of the different management areas.
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raroa
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Joined: Dec 05, 2006
Posts: 54

PostPosted: Thu Jun 28, 2007 2:38 pm    Post subject: Reply with quote

Capacity Management is covered in the new ITIL V3 core book Service Design, 18 pages of it. it is good stuff

(interestingly in the introduction to every one of the five new ITIL books except this one, the concept of capacity management is used an example of something that may NOT be a process but rather a function.)
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ITILAddict
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PostPosted: Wed Aug 22, 2007 1:27 am    Post subject: Capacity planning Reply with quote

Thanks for the tips and i ve been reading a lot but still don't know what data in a CDB :
Financial data, Business Data, Services Data, ...
i just need an exemple, if my CI is a VLAN or a swicth what would it be ? any idea ?

Thanks
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