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ITIL :: View topic - HP Service Center and Asset Center
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HP Service Center and Asset Center

 
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KrishITIL
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Joined: Jun 19, 2007
Posts: 14

PostPosted: Sun Jul 29, 2007 7:19 am    Post subject: HP Service Center and Asset Center Reply with quote

Hi,

I am in US and I am looking for HP service center and asset center online or inperson training. The market for HP openview tool is good and I am planning to learn those tools. If anyone has experience in implementing service center and asset center and if they can help me that would be great.

Thanks
Krish
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selhedi
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Joined: Aug 01, 2007
Posts: 11

PostPosted: Mon Aug 20, 2007 11:52 pm    Post subject: Reply with quote

hi,
you are right about HP software market.
and i think specially about these 2 products.
i worked with HP Service Desk and i'm looking to develop myself in ServiceCenter.
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KrishITIL
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Joined: Jun 19, 2007
Posts: 14

PostPosted: Tue Aug 21, 2007 6:23 am    Post subject: Training Reply with quote

Hi,

Thanks for your reply.

I am looking to get trained in product design and configuration of service center. I enquired in HP and they asked me to take up the following course.
1.HP ServiceCenter 6.x Software: Essentials (HE421S B.00) and
2.HP ServiceCenter 6.x Software: Tailoring (HE422S B.00).

Each course costs $3000. If you know anyone offering the HP training please let me know.

Also I would like to know, if I attend this course whether I'll be able to work in realtime without any help.

I appreciate your response

Thanks
Krish
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selhedi
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Joined: Aug 01, 2007
Posts: 11

PostPosted: Thu Aug 23, 2007 9:50 pm    Post subject: Reply with quote

Hi Krish,

Thanks to you also.

About another places which offers HP training courses you will not get less than you got as i think.
and about your ability to work without help after the courses it is not applicable because the experince is more important. but you can get a good start.

i hope you gained what you need.

Regards,
Sherif El Hedi
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