For general information and resources, ITIL and ITSM World is the most well known for both ITIL and ITIL Books. A shorter snapshot approach can be found at ITIL Zone
Note: ® ITIL is a registered trademark of OGC. This portal is totally independent and is in no way related to them. See our Feedback Page for more information.
Joined: Feb 18, 2006 Posts: 27 Location: Newcastle Upon Tyne
Posted: Thu Mar 09, 2006 7:37 am Post subject: Managers Certificate
Can the managers certificate be achieved by only doing service support 5 day course or can you only achieve it by studying both the service support and servcie delivery courses. Are these the naturatl progression after practitioner certificates have been received? Thanks
The manager's certificate does require both the service support and service delivery (total 10 days normally split up a week each over a period of months).
You can find details on the BCS site and the full syllabus is also available for download.
Joined: Feb 18, 2006 Posts: 27 Location: Newcastle Upon Tyne
Posted: Fri Mar 10, 2006 7:13 am Post subject:
Thanks -thats a bit of a shame Im not overly interested in service delivery and after studying my foundation certificate today and having a taster of availability management dont know if I will persue that just yet!?!?! Maybe after a few practicioner certificates and a bit of experience doing some service delivery practices.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum