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ITIL :: View topic - Are ITIL certifications of any value to me?
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Are ITIL certifications of any value to me?

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Joined: Jan 17, 2006
Posts: 6

PostPosted: Tue Jan 17, 2006 11:52 pm    Post subject: Are ITIL certifications of any value to me? Reply with quote

I am working as the Manager, Systems Management & Technical Support in the Telecommunications Department of a big University in Saudi Arabia.
Responsibilities include Supervising, guiding and coordinating all assistant engineers for Installation, Configuration, Testing, Commissioning, Management, Maintenance and Troubleshooting of Telephone, ADSL, Smart Card Access Control, Professional Mobile Radio and IVR Systems. Planning for the expansion in the network infrastructure, services and features offerings. Moreover, Projects Management: (Conducted preliminary study of requirements, prepared detailed specifications/RFPs/RFQs, scrutinized and analyzed the offers from vendors, managed and coordinated the execution and operation, technically tested and commissioned several Telecom/IT projects in the department).
My question is: Given the above experience basically in Telecom sector, are ITIL certifications (all or any of the three) of any value for my career enhancement.
Thanks a lot.
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Joined: Jul 26, 2005
Posts: 42
Location: Northern Virginia, USA

PostPosted: Wed Jan 18, 2006 6:32 am    Post subject: Reply with quote

Many of the best pratices of ITIL also apply to the world of voice. A foundation certification cannot hurt. Good ideas, are good ideas where ever you get them.
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Joined: May 03, 2006
Posts: 1

PostPosted: Thu May 04, 2006 2:14 am    Post subject: Reply with quote

I think it is the next big thing employers are going to be looking for in Saudi.

Saudi Aramco has just invitied itSMF for an ITIL implementation and from speaking to collegues at the Helpdesk Show 2006 at Olympia (London) last week, it will be big..
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Joined: Jun 24, 2006
Posts: 3

PostPosted: Sat Jun 24, 2006 6:47 pm    Post subject: Reply with quote


I would say that yes ITIL processes and best practices will apply for telecomm department.

And as Saudi ITIL certified I am seeing the movement towards ITIL implementation in many large organizations.
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